Reviewed by Larry Peters, Attorney licensed in Tennessee, Mississippi, Arkansas, Texas, Kentucky, and Georgia · Last reviewed: June 2026.
Cordova is heavy rideshare territory. Wolfchase Galleria, the restaurants and shops along Germantown Parkway, and the community’s dense apartment corridors generate a constant flow of Uber and Lyft trips at all hours. When one of those trips ends in a crash, the question of who pays is far more complicated than in an ordinary collision — the answer depends on exactly what the driver’s app was doing at the moment of impact, and rideshare companies work hard to limit their exposure.
Southern Injury Attorneys are Tennessee-licensed rideshare accident lawyers who untangle that coverage maze for passengers, other drivers, and pedestrians hurt by an Uber or Lyft vehicle. We pin down which policy applies, deal with the rideshare company and its insurer, and pursue full compensation — on a contingency fee, so there is no charge unless we win.
Sources: Tennessee TNC insurance requirements; Uber and Lyft Tennessee insurance terms (2024–2025); Tenn. Code Ann. § 28-3-104; Insurance Research Council (2023).
The three coverage periods
Rideshare insurance in Tennessee turns on the driver’s app status, which falls into three periods. App off: the driver is using the car personally, and only their personal auto policy applies — and many personal policies exclude rideshare driving. App on, waiting for a request: Uber and Lyft provide limited contingent liability coverage (commonly around $50,000 per person / $100,000 per crash / $25,000 property). Ride accepted or passenger aboard: the companies provide up to $1,000,000 in third-party liability coverage. Determining which period applies is the single most important fact in a rideshare case.
The uninsured-motorist change in Tennessee
Riders should know about an important recent change. Uber and Lyft once provided up to $1,000,000 in uninsured/underinsured-motorist (UM/UIM) coverage to Tennessee passengers, but both companies have reduced that UM/UIM coverage to $25,000 per person and $50,000 per crash for injuries caused by an uninsured or underinsured at-fault driver. The $1,000,000 figure still applies to third-party liability when the rideshare driver is at fault during a trip — but the gap on UM/UIM means your own auto insurance and UM coverage can be critical. We evaluate every policy that might apply to your crash.
If you were an Uber or Lyft passenger
As a passenger, you are almost never at fault, which usually simplifies your claim — but it does not make the insurance simple. Depending on who caused the crash, you may have a claim against the rideshare driver (covered by the $1,000,000 trip policy), the other driver, or both. If an uninsured driver caused the crash, the reduced rideshare UM coverage and your own UM coverage come into play. We make sure passengers are not bounced between insurers and left paying their own medical bills.
If an Uber or Lyft hit you
If you were in another vehicle, on a bike, or on foot when an Uber or Lyft struck you, your recovery depends on the driver’s app status at that moment. If the driver had accepted a ride or had a passenger, the $1,000,000 policy generally applies; if the app was off, you are dealing with the driver’s personal insurance. Rideshare companies often argue the driver was an independent contractor to distance themselves from liability. We obtain the trip records that establish app status and hold the right insurer accountable.
The independent-contractor defense
Uber and Lyft classify their drivers as independent contractors, not employees, and they use that classification to argue the company is not responsible for a driver’s negligence. The practical answer in most cases is the company-provided insurance tied to app status, which exists precisely because of these crashes. We focus on securing the correct coverage rather than getting tangled in the employment argument, and we gather the electronic trip data that proves which policy is in play.
Evidence in a rideshare case
Rideshare cases live and die on electronic records. The trip log shows whether the app was on, whether a ride was accepted, and whether a passenger was aboard — the facts that decide which insurance applies. We move quickly to request and preserve these records, along with the MPD crash report, in-app receipts, GPS data, and any surveillance video from Wolfchase or the Germantown Parkway corridor. The sooner this evidence is secured, the harder it is for the company to dispute coverage.
Tennessee’s fault rule and deadline
Tennessee follows modified comparative fault with a 50% bar (McIntyre v. Balentine): you can recover only if you are less than 50% at fault, with damages reduced by your share. And under Tenn. Code Ann. § 28-3-104, you generally have just un año from the crash to file suit. Because rideshare cases involve corporate insurers and time-sensitive electronic evidence, getting a lawyer involved early is especially important.
Injuries and what you can recover
Rideshare crashes cause the same range of injuries as any car crash — whiplash, concussions, herniated discs, fractures, and more serious brain and spinal injuries. A Tennessee claim can compensate past and future medical bills, lost wages and earning capacity, property damage, and non-economic harm such as pain, suffering and loss of enjoyment of life. With up to $1,000,000 in coverage potentially available during a trip, fully documenting your losses is essential to recovering what the case is truly worth.
Where Cordova rideshare crashes happen
The heaviest rideshare activity in Cordova clusters around Wolfchase Galleria y el Germantown Parkway retail and dining corridor, where pickups and drop-offs mix with shoppers, delivery vehicles and through traffic. The community’s many apartment complexes along Macon and Houston Levee generate constant ride requests, and late-night trips home from restaurants and bars add risk. Crashes in crowded parking lots and at busy intersections are common, and they often involve pedestrians as well as vehicles.
What to do after a Cordova rideshare crash
Call 911 so MPD documents the scene, get medical care, and — importantly — screenshot your Uber or Lyft trip in the app, including the driver’s name and the trip details, before that information disappears. Photograph the vehicles and scene, collect witness contacts, and report the crash through the app. Do not give a recorded statement to any insurer or accept a quick settlement before talking to a lawyer. Then call us — we will secure the trip records and handle the insurance companies for you.
How we handle your rideshare case
We start by establishing the driver’s app status through the trip records, which determines the available coverage, then identify every policy that applies — the rideshare liability policy, the at-fault driver’s insurance, and your own UM/UIM coverage. We document your injuries and losses, deal with the corporate insurers, and present a demand backed by evidence. If they will not pay fairly, we are prepared to file suit in Shelby County Circuit Court. You pay nothing unless we win.
In short: In a Cordova Uber or Lyft crash, the app’s status decides which insurance applies — up to $1,000,000 during a trip, but only $25k/$50k in reduced UM coverage. Securing the trip records early is critical. Most claims must be filed within one year. Call 800-224-5546.
What our Cordova-area clients say
★★★★★ Verified Google reviews · 4.8/5 average across 96 reviews
“My lawyer was always available to answer any questions and went above and beyond to make sure we got what we deserved! Everyone was so nice and made me feel like I was important!”
“Attorney Williamson & Ayah were amazing during my case. I really appreciate them for being so patient with me and with the other party. I TRULY APPRECIATE YOU GUYS!”
“Absolutely the best in the city. Very professional – they helped me with my slip and fall with the apartment complex! Would recommend to anyone with a car accident or slip and fall.”
“I had a time-urgent issue and Jimmy was exceptionally prompt in helping me. He truly listened to my concerns. I did not feel like just another payday for him – and my issue was resolved in my favor! 10/10 recommend!”
“This firm assisted me from start to finish without any hesitation or unnecessary fees. Extremely professional and timely. I am unfamiliar with the laws, but Southern Injury guided me the whole way. Highly recommend!”
“From the start they were honest, responsive, and completely committed to my case. They fought hard and made sure I got the compensation I deserved. If you are looking for a lawyer who truly has your back, this is the one.”
Frequently asked questions
Do you handle Uber and Lyft accidents in Cordova?
Yes. We are Tennessee-licensed rideshare accident lawyers representing passengers, other drivers and pedestrians hurt in Uber and Lyft crashes throughout Cordova, Wolfchase, Bartlett, Collierville and the rest of Shelby County.
How much insurance applies to a rideshare crash?
It depends on the app status. With the app off, only the driver’s personal policy applies; while waiting for a request, limited contingent coverage (around $50,000–$100,000) applies; and once a ride is accepted or a passenger is aboard, up to $1,000,000 in third-party liability applies.
Is it true Uber and Lyft cut their uninsured-motorist coverage in Tennessee?
Yes. Both companies reduced their uninsured/underinsured-motorist coverage for Tennessee riders to $25,000 per person and $50,000 per crash. The $1,000,000 figure still applies to third-party liability when the rideshare driver is at fault during a trip, so your own UM coverage can be important.
I was a passenger in an Uber that crashed. Can I make a claim?
Yes. As a passenger you are almost never at fault. Depending on who caused the crash, you may have a claim against the rideshare driver’s policy, the other driver, or both. We make sure you are not left paying your own medical bills.
The rideshare company says the driver is an independent contractor. Does that block my claim?
No. The company-provided insurance tied to app status exists precisely for these crashes. We focus on securing the correct coverage and obtaining the trip data that proves which policy applies.
How long do I have to file a rideshare accident claim in Tennessee?
Generally one year from the date of the crash under Tenn. Code Ann. § 28-3-104. Because the electronic trip evidence is time-sensitive, you should contact a lawyer as soon as possible.
What should I do right after a rideshare crash?
Call 911, get medical care, and screenshot your trip details in the app before they disappear. Photograph the scene, get witness contacts, and avoid giving statements or accepting a settlement before speaking with a lawyer.
How much does a Cordova rideshare accident lawyer cost?
Nothing up front. We work on a contingency fee and are paid only if we win. The consultation is free and available 24/7. Call 800-224-5546.
This article provides general information about Tennessee personal injury law for Cordova and Shelby County residents and is not legal advice. Reading it does not create an attorney–client relationship. Every case turns on its own facts, and deadlines such as the one-year statute of limitations can be shorter in some situations. For advice about your specific situation, speak with a licensed attorney. Call Southern Injury Attorneys at 800-224-5546 para una consulta gratuita.

